Number to know TIM credit

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Number to check TIM credit

Let's start with the more “traditional” procedure, the one that allows you to know the residual credit of your line through the TIM telephone assistance service. The number to know TIM credit and the 40.916 which, without pressing any combination of keys, allows you to check your remaining credit. The service is free.

To proceed, take your smartphone, open the dialer (the app you use to make calls) and invokes the numeric keypad. Once this is done, dial the number 40.916 and start the call by pressing the appropriate button (usually the green handset).



After listening to the promotional message relating to TIM's latest offers, stay online without pressing any key and the recorded voice will notify you of the amount of your residual credit (at the date of the last change recorded).

At this point, if you also want to know any active offers on your line and the related data (e.g. to find out how many Giga you have left) press the button 1 and follow the instructions of the recorded voice, otherwise simply end the call by pressing the appropriate button on your phone (usually the red handset).

Alternatively, you can also find out your remaining credit via SMS, either by sending a single message or by activating a specific free service, called TIM warns you - SMS info, which allows, at the end of each call, to know the cost of the same and the residual credit updated in real time.

In the first case, all you have to do is launch the app Messages on your phone and press the button for create a new SMS. Once this is done, enter the number 119 as the recipient of the message, type any text (eg. remaining credit) in the body of the message and tap the button for send the SMS. Automatically, you will receive a reply message containing the requested information.



If, on the other hand, you prefer to activate the free “TIM alerts you - SMS Info” service, you must send an SMS to 40.916 writing INFOSMS ON (INFOSMS OFF to deactivate it). Alternatively, you can activate or deactivate the service in question by calling the 40.920 or by accessing the section Services of your personal area MyTIM (via browser only).

How did you say? Vorresti know the TIM credit from another phone? If so, I'm sorry to tell you it's not possible to do this over the phone. In fact, the 40.916 it allows you to know the residual credit exclusively from the TIM line from which you are calling and is not active for calls from other operators.

Furthermore, at least at the time of writing this guide, it is not possible to have information relating to credit and active offers even by calling the 119 (or the 3399119119 from the mobile network of other operators, at the cost of a standard call): in fact, although the option to know "minutes, SMS and residual data" is mentioned, by pressing the corresponding key the recorded voice invites you to contact the service from your mobile number TIM.

That said, to find out the TIM credit from another phone, you can download the app MyTIM for Android devices (also available on alternative stores, for devices without Google services) and iPhone / iPad on the device you have at your disposal and log in with your TIM credentials. I'll tell you more about it in the next paragraphs of this guide.


Other solutions to know TIM credit

In addition to the options that I have indicated to you in the previous lines, you must know that they exist other solutions to know the TIM credit. In fact, by accessing the area MyTIM with your credentials, both from smartphones and tablets and from computers, you can not only quickly know the remaining credit of your SIM, but also carry out numerous other operations in complete autonomy, such as changing the tariff plan or deactivating paid services. Find everything explained in detail right below.


From MyTIM app

The app MyTIM it is probably the best solution to check your TIM credit and independently manage your line, both mobile and fixed.

After downloading MyTIM from your device store, start the app in question, enter your login credentials in the fields Email e Password e fai tap sul pulsating Log in (access is automatic if you are under TIM cover). If you don't have an account yet, select the option Subscribe and follow the instructions shown on the screen to create one. For this purpose, my guide on how to register on TIM may be useful to you.

After logging into your personal area via the MyTIM app, make sure that the telephone number associated with the line for which you intend to monitor the residual credit. Otherwise, tap on the number in question and, on the screen Select line, tap on mobile line of your interest. At this point, you should see the available credit at the top right, near the item Remaining credit.


If you are also interested in checking for any movements, tap on the option Remaining credit and, on the screen Movements, make sure you have selected the tab Credits and debits. Now, choose the option of your interest among Last 7 days, Last 30 days e Previous month, depending on the period you want to check, and tap on one of the options available between Recharges, Activation and renewals, consumption e Other, to check the various movements in detail.

In the event that the remaining credit is not sufficient to make calls, send SMS or renew your eventual TIM offer, click on the option located in the menu at the bottom, to access the section recharge and top up your phone account using a credit card or PayPal. In this regard, my guide on how to recharge TIM may be useful.


From computer

If you prefer to access your personal MyTIM area from computer, connected to the official TIM website and click on the option MyTIM, top right. On the newly opened page, enter your details in the fields Email e Password, place a check mark next to the option I'm not a robot, to verify your identity, and press the button Log in, to login.

Now, make sure the telephone number displayed at the top is the one associated with the TIM line you intend to manage. If not, click on the icon freccia rivolta verse il basso and select il telephone number say your interest.

At this point, in the section Home of MyTIM, you should see the box Your credit with the remaining credit of your SIM indicated. In addition, if you wish, you can also make a single phone top-up (recharge) or activate TIM Automatic Recharge (Automatic refill), the TIM service that allows you to receive an automatic top-up the day before the renewal of the TIM offer active on your line or when the residual credit drops below the 3 euro threshold.

If, on the other hand, you want to check any credits and debits on your SIM, click on the option Movements in the left sidebar and, in the new open page, select the tab Credits and debits, to view the movements of the last 7 days, the last month or the previous month.

Number to know TIM credit


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