How to Retrieve or Change Vodafone PIN

You have a Vodafone SIM card on which the PIN entry request is enabled, it was days and days since you no longer entered the code in question and now, forgetful as you are, you no longer remember the four "fateful" digits. The situation is certainly not the best, it's true, but with a minimum of effort and a bit of luck you should still be able to cope with it.

If, therefore, you are interested in understanding how to recover your Vodafone PIN, the best suggestion I can give you is to make yourself comfortable, take a few minutes off for yourself and concentrate on reading this tutorial dedicated specifically to the subject in question. Together, we're going to find out what systems you have on your side to get the information you need, to modify the code and how to do it in case you encounter further problems.

Before you get scared and think about who knows what, I would also like to point out that, contrary to what it may seem, the operations to be carried out are quite simple, practically within everyone's reach. Come on, then, let's not waste any more time chatting and get down to business right away. Good "work"!

Preliminary information

Before getting to the heart of the matter, therefore, going to explain how to recover the Vodafone PIN, it seems to me necessary to give you some preliminary information.

First of all, in case you are not aware of it, know that the PIN code (abbreviation that stands for Personal Identification Number) of the SIM is the system used by telephone operators to protect access to the reference numbering by malicious or otherwise unauthorized users. It consists of four digits and is automatically associated to each SIM card produced.

It is typed when the phone is switched on and, if not switched on, it is not possible to use the services connected to the mobile network, such as phone calls, SMS and Internet connectivity. For the rest, all other features of the device remain accessible, as long as it is not a "feature phone", i.e. one of those old-fashioned mobile phones designed exclusively for calling and sending text messages.

If desired, the default PIN can be changed at will by the user, either through the settings of the device in use or by using the dialer (the numeric keypad on your smartphone).

Another thing I think you should know is that, if you can't remember the PIN code of your Vodafone card, it's not a good idea to go out of your way, on the contrary! In fact, typing your PIN incorrectly more than three times in a row will inevitably lead to the card being blocked. In this case, in order to reactivate it, you will need to use the PUK code, which consists of eight digits.

Retrieving your Vodafone PIN

Having made the necessary clarifications above, I would say that we can finally move on to the real action and go and find out, in concrete terms, how to proceed in order to recover the Vodafone PIN.

Unless you have previously pinned the information in question elsewhere and unless you have previously changed the default code, the only real system you have from yours to be able to trace the PIN of your Vodafone card is to take a look on the back of the plastic card in which the SIM card was inserted at the time of purchase.

In general, Vodafone displays the card's PIN at the PIN Code. If the code is covered by a silver patina, you can remove it by scratching on it with a coin. When doing so, please be as gentle as possible, otherwise you risk scratching the code off as well (don't tell me I didn't warn you...).

Changing your Vodafone PIN

Have you retrieved the PIN of your Vodafone SIM card and now would you like to understand how to change it so that you can remember it more easily? Then follow the instructions below. The procedure is feasible from Android, iOS and any other mobile platform.


If you are using your Vodafone card paired with an Android smartphone, in order to change the SIM PIN code, the first step is to grab the mobile phone, unlock it, access the home screen and drawer (the screen where all the app icons are grouped) and press on the Settings icon (the one with the gear icon).

In the new screen displayed, press on the Lock and Security screen and on the words Other security settings. Now press on Configure SIM Lock, Change SIM Card PIN and enter the currently active PIN code in the field on the screen.

Then, confirm the code entry by tapping OK, type the new code you want to use in the appropriate field twice in a row and always tap OK to confirm your choice.

Note: Depending on the version of Android that is in use on your device, the information about the items to select in the settings I have just indicated may differ slightly from what you see on your smartphone. For your information, I used a Samsung Galaxy S6 updated to Android 7.0 to write this tutorial.


Are you using an iPhone and are you interested in understanding how to change the PIN of your Vodafone card using iOS? First, grab the "melafonino", unlock it, access the home screen and press on the Settings icon (the one with the gear symbol).

In the new screen displayed, press on the Mobile phone and then on that SIM PIN. Now tap on Change PIN, type the currently active code on the card and press Finish. Then enter (twice in a row) the new PIN you want to use and always tap the Finish item in the top right corner to confirm your choice.

Other platforms

Are you using a mobile device equipped with a mobile platform other than Android and iOS or do you own a feature phone? In this case, to change the PIN of your Vodafone SIM card you can use the numeric keypad of the device by typing in the appropriate strings.

To be precise, what you have to do is grab the device, access the numeric keypad and type: ** 04 * Old PIN * New PIN * New PIN # (instead of Old PIN you have to type the existing PIN code, while instead of New PIN you have to type the new PIN code you want to use). Then, press the button to make a call (usually the one with the handset lifted), in order to confirm your choice.

For example, if the old PIN is 1234 and the new PIN you want to store is 4321, dial the number **04*1234*4321*4321# followed by the key to start a call.

Retrieve the Vodafone PUK

You have typed your PIN incorrectly several times in a row and now an alert has appeared on your mobile phone screen inviting you to enter the PUK but, even then, you don't know how to retrieve it? Calm and chalk, as they say!

You can find the PUK in various ways. The simplest and most immediate one is, even in this case, to take a look on the back of the plastic card in which the SIM card was inserted at the time of purchase. You can find it on the PUK Code and if it is covered with a silver patina you have to scratch it off (gently!) using a coin.

Alternatively, you can retrieve your PUK code using the My Vodafone app, available for Android and iOS, or through the DIY area, accessible from the manager's website. Let's see how to proceed in both cases.

  • My Vodafone App - login to your account by filling in the on-screen fields or log in directly via Vodafone's mobile data network. When you are logged in, press the button with the three lines horizontally in the top right corner, select the Account and preferences item and then press the SIM and PUK button. Then select your phone number and press the View PUK button. After that, you will find the PUK listed under the PUK CODE of your SIM is.
  • Do It Yourself online area - press the Do It Yourself button on the right-hand side of the site and log in to your account or register. Once logged in, click on the SIM and PUK button at the bottom, expand the menu Display PUK CODE (always at the bottom) and you will finally see the PUK code.

If you think you need more explanations about what to do and what to do in case you have any more problems, please do so as I indicated earlier.

In case of problems

Following the instructions I gave you in the previous lines, have you still not been able to recover your Vodafone PIN? If this is the case, the most sensible suggestion I can give you is to request a replacement SIM card.

In this case, however, keep it in mind, you will be provided with a new SIM card with the same phone number and the same remaining credit as the original one, but with a different PIN code. So, this is not a PIN recovery in the strict sense of the word, but, under the circumstances, it is still an excellent alternative. Please also note that if you do this, the contacts saved on the card will inevitably be lost because they cannot be transferred to the other SIM card.

The request to replace the SIM card is free of charge, as also indicated by Vodafone itself on the relevant information web page, and must be made at one of the operator's shops scattered throughout the territory. If you do not know where the one closest to your area is, you can easily locate it using the map made accessible by Vodafone on this web page, by typing the reference address in the field at the top or agreeing to the browser's request to locate your current location.

If, on the other hand, you are experiencing other problems, whether or not related to the SIM PIN, you can try to deal with them by contacting Vodafone customer service. To do this, all you need to do is make a call to 190 (the operator's customer service number) and follow the instructions in the help section.

Generally, what you need to do is press the button to receive mobile phone assistance (which should correspond to 1) and say out loud, after listening to Tobi's (Vodafone's virtual assistant) welcome message, the phrase "talk to a human operator". In a few moments, your call will then be transferred to a "live" Vodafone operator who, after explaining your difficulties, will surely be able to help you.

Bibliography consulted in Spanish

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