How to use the PEC Aruba

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PEC Aruba: who can use it and how

Prima di enter the live of this tutorial and spiegarti how to use the PEC of Aruba, it seems to me necessary to clarify the actual usefulness of this tool, the contexts in which it can be used and the types of users to which it is addressed.

First of all, it must be said that since 30 June 2013 the PEC is mandatory for all companies, including sole proprietorships, which must register at least one certified e-mail address in the Business Register. In addition, it is essential for the activation of the digital home, mandatory for companies and professionals from 1 October 2020, to receive communications from the Public Administration (more info here).

The adoption of the PEC, however, is not only an obligation: it also represents a huge advantage for companies. These, in fact, can use certified e-mail for replace paper mail and thus simplify relations with customers and suppliers; receive and view electronic invoices; integrate the communications made in management software, wages, salaries, protocols, document managers and workflows; send and receive orders, contracts e invoices; send documents to PA; handle tenders and much more.

The PEC is also mandatory for Freelancers enrolled in an association or board (e.g. lawyers) who can take advantage of it for their own communications and take advantage of all the advantages described above.

For private citizens, however, it is not mandatory to have a certified e-mail box, however, it is highly recommended as it can come in handy in a wide variety of scenarios. A few examples? I'll settle you immediately.

Private citizens can use certified e-mail to receive and view electronic invoices; for sending and receiving communications relating to the condominium meetings or the school; for thesending documents to the Public Administration or ai financial institutions without having to queue in physical offices; for cancel service supply contracts (eg. to withdraw from a contract stipulated for telephone services, Internet, pay TV and so on) or insurance policies; to book medical visits and much more.

More generally, the PEC can be useful for certify that a communication has been sent and received to a specific recipient - be it performed to the certified email address of a private citizen, a company or a public body - being able to count on a legal validity equated to that of a registered mail with return receipt.

Finally, as regards the public entities, the PEC can be useful to simplify the official communications to other bodies or citizens; for the call of councils, assemblies and councils; for theforwarding of circulars and directives; for sending and receiving orders, contracts e invoices; for the management of tenders and for the possibility of integrate certified transmissions in management software, wages and salaries, protocols, document managers and in workflow.

For more details about the usage scenarios of the PEC, I refer you to the official website of the PEC Aruba.

PEC Aruba: cost

Other information I think you want to know is that related to plans and prices of the PEC Aruba. Well, Aruba offers various solutions for certified e-mail, able to meet the needs of everyone: individuals, businesses and PA. Here they are in detail.

  • PEC Standard - costs 5 euros + VAT / year the first year and then 7,90 euros + VAT / year. It includes a 1GB mailbox valid for the digital home with receipts of successful / non-delivery, legal validity of the messages sent / received and non-repudiation of the message sent / received. It also includes notifications via email, the possibility of reading electronic invoices, PEC Mobile app, access from the Web and from clients via IMAP, antivirus and antispam, the possibility of receiving even non-certified emails, filters and message rules. Includes unlimited traffic and 24-hour assistance via call center and ticket. It supports messages with a maximum size of 100MB and with a maximum of 500 recipients in a single sending.
  • PEC Pro - costs 25 euros + VAT / year and includes all the benefits of the Standard plan, but with 2GB of space, SMS notifications and security archive with 3GB of space.
  • PEC Premium - costs 40 euros + VAT / year and includes all the benefits of the Pro plan, but with 8GB of storage space.

It is also possible to increase the space available in your mailbox by paying 5 euros + VAT / year for each additional GB. The Pro and Premium plans can be expanded without limits, the Standard one can reach a maximum of 2 GB of space.

The availability of the plans should also be emphasized PEC on domain, starting from € 7,90 + VAT / year if you already have a custom domain on Aruba.

For a more complete overview, I invite you to visit the official website of the PEC Aruba, where you can find a comparative table of all the available plans.

How to open an Aruba certified email account

Whether you are a private citizen, a freelancer, the owner of a company or an employee of the PA, you can open a PEC account with Aruba in a very simple way.

To get started, connect to the official website of the PEC Aruba and click on the button Buy Now related to the plan of your interest. Then check that the order summary is correct and click on the button Continue.

Once this is done, log in with yours Aruba account or create a new one by clicking on the button Subscribe, indicating if you are Physical person (private), Freelance, Company (including associations, associated studies, institutions, condos), Individual Company o Public Administration and filling out the form that is proposed to you with the requested data.

Once logged in, it indicates the name of the PEC box you wish to purchase (which will be the first part of your address), use the adjacent drop-down menu to choose a domain from @, @, @, @, @, @, @ e @ pecaruba.itI inserted the Password you want to use to access the PEC box in the two appropriate boxes and press the button Continue, to move forward.

On the next page, specify i data of the holder of the PEC box, click on the button again Continue and carefully analyze the order summary: if everything is OK, check the boxes relating toacceptance of the contractual conditions, select a payment method from credit card, PayPal, Bank transfer e SNOW (only the first two support the automatic renewal of the subscription, which takes place with the same frequency indicated in the order summary phase), press the button to confirm and complete the order and make the payment.

Mission accomplished! You will shortly receive via email (to the standard email address indicated during registration) the confirmation of the activation of your PEC account and the instructions to start using it.

How to use the PEC Aruba

Once you have activated your certified mailbox on Aruba, you can use it comfortably from your browser, using the Web version of the service, or from app for smartphone and tablet. Alternatively, you can use it via a "traditional" e-mail client, as Microsoft Outlook o Apple Mail; all without having to use smart cards or dedicated devices. Here is all explained in detail.


To access the Aruba PEC webmail, all you have to do is connect to the home page of the service and choose which version of the service to use between Smart (the one I recommend, more modern, faster and full of features) e Classic (for those who prefer the interface of the historic Aruba PEC Webmail). Once this is done, enter i access data of your account in the appropriate text fields and press the button LOGIN to enter your inbox.

If this is your first time logging into Webmail, you will be offered the introductory guide, through which to learn all the basic functions of the service: freely choose whether to follow it or skip it. Then you can begin to familiarize yourself with the many tools offered by your mailbox on Aruba PEC.

At the top you will find the tabs to quickly view the Messages of your mailbox, manage the Contacts and access the other tools included in Aruba PEC, such as the Calendar and Activities; also there are rumors Today, to quickly view the commitments of the day; Settings, to access the mailbox settings, and the you don't know, to view “on the fly” information such as the space available on the mailbox, the expiration and renewal date of the subscription, the button to exit the Webmail and more.

Immediately below, however, there is the button for to write a new message; there search bar to quickly find the communications received and sent (with also the possibility to set filters for Sender, Addresses, Subject e Content) and the key Import, to import messages.

In the left sidebar, however, you will find the menu with quick links to all folders in the mailbox: Arriving, Drafts, sent, Spam, Trash can, Invoices received, labels, Searches and so on. By clicking on a folder, you will automatically see all the messages contained in it (by activating the lever Hide receipts you can hide the automatic receipts in your inbox).

By clicking on a message, you will be able to read it and view or download its attachments. For reply, forward, trash or add some LabelsInstead, just use the appropriate buttons you see at the top right after opening an email.

You can also activate the receiving non-certified mail messages: to do this, log in with your account to the management page of your PEC account, select the item box from the left sidebar, set the drop-down menu Accept su all certified and non-certified mail messages, choose the method of receiving / forwarding messages and click on the button Confirmation, to confirm.

You have received some electronic invoices? Then I remind you that among the many features offered by Aruba there is also the one for view the content of electronic invoices received via PEC. To take advantage of this feature, open the message which contains the invoice you want to view (you can find them all collected in the folder Invoices received), locate the box relating to invoice in XML format (below) and press the corresponding button View invoice.

You will then have the ability to view the content of the invoice based on Aruba style or al SDI style and you can download e print the document. Convenient, right?

If you cannot see the button to view the invoices in Aruba PEC, it means that you have to activate the free service Read Invoices: connected, therefore, to the management page of your PEC account, select the item Read invoices from the left sidebar and click on the button Activate now. Now go back to your inbox again and you should be able to view the contents of the invoices received as described above.

You must send a communication via certified e-mail to a PA body, to the condominium administrator, to a company or to a private citizen? Nothing could be simpler: click on the button + Write (top left) and write your email as you would in any other service or email client (among other things, I would like to point out that you can also send messages to non-certified mailboxes; in this case, however, you will not have notifications relating to the delivery of the message, but only those relating to acceptance).

In the menu below you will find the message formatting options (font selection, bold, italics, etc.) and the following buttons: Send to send the message (by clicking on arrow adjacent you can also save the message as a draft or template); TT to switch from rich text message to plain text; Attach to insert attachments (you can attach many types of files, except for some types of files that are not considered safe, up to 100MB in weight; the weight must be divided among all recipients of the message); Company to insert a signature (if you haven't created one yet in the settings, you will be prompted to do so) and Other options to adjust preferences such as the type of receipt to be obtained (complete, short or synthetic) and the priority of the message (confidential or with high priority).

When you are done, click on the button Send and wait to receive notifications of success acceptance (has a tick next to the object) e delivery to the recipient (has two ticks next to the object).

To manage yours contacts, click instead on the appropriate tab and then press the button + Contact, if you want to create a new contact, or on the button + Create Group, if you want to create a contact group. You can also create multiple address books by clicking on the button Headings + present in the left sidebar: you can then decide which address book to operate on, always selecting it from the side menu. You can also import external contacts if you wish.

As you can see, everything is very intuitive, and the same ease of use can also be found in the settings of Aruba PEC, accessible by clicking on the appropriate item located at the top.

The settings panel of the PEC Aruba is in fact equipped with a convenient side menu that allows you to intervene on all the main parameters of your mailbox: by going to Box information you can view the status of the mailbox (space used, expiration, renewal status, etc.) and a list of the last accesses made, demonstrating the high security standards of the service; going up Management and password you can access the Manage mailbox page, through which you can change the PEC mailbox password, define the rules for incoming messages, adjust the Antispam filter, set the Read Invoices function and much more; in Generali you can adjust the appearance of the Webmail box; in Messages you can adjust all preferences related to reading, composing, replying and forwarding; in Company you can create and manage signatures to add to your messages; in Contacts you can decide how many contacts to show per page; in Calendar you can choose the start of the working hours, the preferred view, the number of events to show per page and other preferences related to the calendar, while in Activities the number of activities to show on each page.

In case you want to increase the space available in your PEC, you can do it at any time by clicking on you don't know (top right) and then pressing the button Buy space.

Aruba PEC Mobile App

You can also manage your PEC mailbox from smartphone e tablet, thanks to the free application Aruba PEC Mobile available for both Android and iPhone and iPad. To install it, just visit the links I just provided you from your device (or search "manually" the app in the store) and press the button Installa / Ottieni. If you are using an iPhone or iPad, you may also be asked to verify your identity using Face ID, touch ID o password dell'ID Apple.

Once installation is complete, open the app and log in with your credentials. You will find yourself in the presence of your box Incoming mail, with the ability to manage communications just as seen above for the Webmail. The operation of the app, in fact, is very similar to that of the Web version of Aruba PEC accessible from a browser.

By pressing the ☰ button located at the top left you can access the cartelle that make up your certified e-mail box, at General Settings (in which you also want to activate the protection of the app with fingerprint or face recognition) and to the menu to add and manage the PEC accounts to be used in the application.

By pressing, instead, on the icon with the sheet and pencil at the top right you can start composing a new message. Some formatting settings available in Webmail are missing, but the ability to send them remains attachments (by pressing on the paperclip icon).

As for the display of messages, there are no major differences with Webmail and, even from the app, you can choose to hide receipts (via the ☰ menu) and view the invoices receipts, with the ability to share in other apps, download and print them.

To reply, forward, move or delete a message, just open it, press the button ... located at the top right and choose one of the options available in the menu that opens.

In short, if you have learned to use Aruba PEC from a browser, you will have no problem using the mobile app, through which you can manage your certified e-mail communications at any time.

Email client

If, for any reason, you do not want to use the Webmail or the official Aruba PEC app, you can configure your certified e-mail address in any "traditional" e-mail client, for example Microsoft Outlook o Apple Mail (also on smartphones and tablets) using the following IMAP parameters.

  • Full name: Your name.
  • Email address: your PEC Aruba address.
  • Password: the password of your PEC mailbox.
  • Type of Protocol: IMAP
  • Host name of the incoming mail server:; imap.nomedominio.ext in case of PEC mailbox on domain.
  • Host name of the outgoing mail server:; smtp.domainname.ext in case of PEC mailbox on domain.
  • Incoming mail server (IMAP) port: 993.
  • Outgoing mail server port (SMTP): 465.

In the client settings you have to make sure to activate the option Use the encrypted connection type (SSL) for both incoming and outgoing mail servers.

Please note: IMAP is a modern and performing protocol, designed to synchronize messages between multiple devices; it is highly recommended compared to the now outdated POP3, which is intended for use on a single device and deletes messages from the server once downloaded locally. In any case, if you want to configure the PEC of Aruba via POP, here you will find the related configuration parameters. More details are also available in my tutorial on how to configure the Aruba PEC.

For more information

Now you should have a pretty clear idea of ​​how Aruba's PEC works and what its ideal usage scenarios are. In any case, for more information you can visit the Support and Assistance section of the official website, where you can find all the answers to the most frequently asked questions about the service, and the Aruba Magazine, full of interesting articles on PEC and all this. which concerns its adoption in the private, professional and public spheres.

In addition, the Aruba video pills dedicated to the PEC and the Aruba direct assistance service could be very useful, in case you need support from an operator.

Article created in collaboration with Aruba.

How to use the PEC Aruba

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