Call of Duty Mobile, the chapter for mobile devices of the well-known series of video games by Activision, has attracted attention for its undoubted quality. You also enjoyed playing it a lot but recently you changed your smartphone and you found yourself in an unpleasant situation. In fact, the game prompts you to login again and you don't remember the credentials you set up.
So you are wondering how to recover Call of Duty Mobile account, so you can get back to playing from where you came from. As if this were not enough, the title offers different login methods and you do not remember well which one you chose, you are therefore worried and afraid that you will not be able to recover your game progress. Don't worry, nothing is lost!
In this guide I will analyze the situation as a whole, explaining how you can try to solve the problem regardless of the login system used in CoD Mobile. I can assure you that, to me that you have not made certain mistakes, there is a good chance of catching up on the game progress. That said, there is nothing left for me to do but wish you good reading and wish you a big good luck for everything!
- Preliminary information
- How to recover Call of Duty Mobile account
Before going into the details of the procedure on how to recover Call of Duty Mobile account, I think it is important to analyze the situation thoroughly.
Well, the game offers three possible login methods at first start: guest, Call of Duty account e Facebook. The first option is generally only useful if you are playing on a device of little importance, perhaps to play a few games with friends and then abandon the progress.
However, there are not a few who have not understood this mechanism well, and then find themselves asking how to recover Call of Duty Mobile guest account. In this case it is good to investigate the matter and in fact it will be what I will do later in the guide.
As for the profiles Call of Duty e Facebook everything is much simpler. In fact, by requesting a registration, the latter are able to save the data and allow the user to carry your progress from one device to another as many times as you want.
Furthermore, this can also come in handy if the user decides to uninstall and reinstall the application. In fact, in this case i local data they could be lost and therefore it could be necessary to recover them using the appropriate account.
In short, you understand what are the login methods I recommend, namely Call of Duty and Facebook accounts. For the rest, you can continue reading the guide for more information regarding Call of Duty Mobile profile recovery.
After explaining the general situation to you, say that it is time to take action. Below you can therefore find all the information on recovering the CoD Mobile account divided by login type.
One way to make sure you don't lose the progress made on CoD Mobile is to associate it with your Facebook profile. In this way, even if you change several devices, simply log in with the account relating to the popular social network and you will find your game progress on any device.
You have therefore probably already guessed what you need to do if you have connected CoD Mobile to Facebook in the past: once you open the application and arrive at the login screen, you just have to tap the button Accedi con Facebook and if necessary press the key Accept / Allow.
Indeed, on devices Android, if you already have the Facebook app set up with your account, you don't even have to enter email address e Password related to the social network profile, as access will be made instantly and automatically.
In short, connect the Facebook profile to CoD Mobile it is a good way to not lose your progress, since these are associated with your account linked to the social network and are "recovered" when you log in.
In any case, the access data to be used in this case are those relating to Facebook. If you don't remember them anymore, you can refer to my guide on how to recover a Facebook account. In short, usually just connect to the appropriate login page, press the button Forgot Password, to type email address o cellphone number and follow the instructions that appear on the screen, in order to reset the password and regain possession of the account.
How do you say? You used a Call of Duty account on first access? In this case there is no problem: you can easily recover your data by logging in using the appropriate profile.
So you just have to start CoD Mobile, press the button Call of Duty, present in the login screen, tap the button LOGIN OR CREATE and log in by entering email address e Passwordby pressing the button LOGIN NOW to confirm everything. That way, they will come recovered all data related to the profile.
In case you can't remember your Call of Duty account password, just click on the link FORGOT PASSWORD, type theemail address involved and tap the button SUBMIT.
In this way you will receive a e-mail message who will invite you to change the password related to the Call of Duty profile. You just have to follow the appropriate link and set a new password for your profile, so you can then log in to the game and find your progress.
If you are logged in like not ready yet, by pressing the appropriate button during login, and you then deleted the data relating to CoD Mobile, unfortunately there may be little to do.
In fact, when you first started, the game probably warned you that you could have lost all progress in case of problems, as the profile in this case could be tied solely to your device and not to a dedicated account.
To keep the data stored, you should therefore have link the Guest profile to a Call of Duty account, as the game itself explains by pressing the button Call of Duty present on the login screen. More precisely, it reads: “After connecting your guest or social account, you can link a Call of Duty account in the settings menu”.
I use the conditional because su Android usually when the button is pressed not ready yet you are also asked to log in with your own Google account connected to the mobile device, then you could try to see if the data has been saved by it.
For the rest, if you really can't recover the data and you cared a lot about them, you could make the last attempt, or try to restore a possible device backup saved locally on your computer or on the device itself (clearly, the backup should be prior to the date you deleted CoD Mobile): for more information, read my guides on how to restore backups to Android and how to restore backups to iPhone .
As a "last resort", you might as well try contact Activision support, the game developer. In any case, I warn you that you may still not be able to recover the data. However, surely the insiders can provide you with more information about it.
To proceed, connected to the Activision website, click on the box linked to Call of Duty Mobile, select the platform you usually play from (if Android o iOS), choose the cause which leads you to contact support, select the kind of problem and the official portal will advise you what to do.
Unfortunately, there are actually few options for contacting Activision directly. In fact, often the answers simply refer to some FAQ pages inside the portal, while the only way to succeed in open a ticket is to select COD and Shop points as an argument and one of the related problems, for example I am unable to purchase COD points. However, you shouldn't use these directions unless you actually have such a problem.
For the rest, to open the ticket you will be prompted to log in with yours Activision account. If you don't have one, you can follow my tutorial to create it.