From ForDataRecovery, we want to give you Information on How to Recover Dokkan Battle Account. To recover User Information in this Video Game that you can play on Facebook or from an Android or iOs, you will need to know your Email to continue playing the game from Bandai Namco Entertainment Company.
Due to problems with his old smartphone, he was forced to buy a new one and transfer all his data from the old one to the new device. Unfortunately, however, when you started Dokkan Battle, the free title with Dragon Ball characters, you realized that you had lost all your game data and in-app purchases. In desperation, you searched the web to try to recover your game progress and ended up right in this guide. That's how it is, isn't it? Then let me tell you that you've come to the right place at the right time.
In the following paragraphs, I will explain how to recover your Dokkan Battle account by listing all the solutions available to you. First, I will tell you how to recover your game data from your Facebook account, and then I will explain the detailed procedure for creating a transfer code, which is useful both for transferring a Dokkan Battle account from one device to another and for recovering your game data in case of problems. I will also explain how to contact Bandai Namco (the game's manufacturer) staff to verify your identity and attempt to recover an account to which you no longer have access.
If you can't wait to learn more, feel free to read the following paragraphs. Come on: make yourself comfortable, take five minutes off and carefully follow the instructions I'm about to give you. I can assure you that if you try to follow my "tips", you will be able to recover your Dokkan Battle account and get back to playing right where you left off. Enjoy the reading and, above all, have fun!
Preliminary information
Before going into the heart of this tutorial and explaining, in general, how to recover Dokkan Battle accounts, it may be useful to know the only recovery methods available and, above all, the operations to perform to avoid losing any progress in the game. You should know that there are two ways to recover a Dokkan Battle account.
- Facebookaccount: Dokkan Battle allows you to associate your game progress to your Facebook profile, so that you can easily recover your account in case of problems.
- Transfer code: this is an alphanumeric code that allows you to recover your Dokkan Battle account. It is valid for 3 months and can only be created from your account.
If you no longer have access to your Dokkan Battle account and you have not previously linked it to your Facebook account or created a transfer code, the only solution to try to recover your Dokkan Battle account is to contact Bandai Namco staff and initiate the recovery procedure.
Whatever solution you choose to recover your Dokkan Battle account, you should know that if you switch from an Android device to an iPhone/iPad (or vice versa), you will lose the Dragon Stones you have previously purchased from the in-game store. All clear? Well, then we can get started.
How to recover Dokkan Battle accounts via Facebook
Connecting a Dokkan Battle account to your Facebook profile is the best way to recover your game progress in case of problems with your device. All you need to do is access the Dokkan Battle settings and log in to Facebook with your credentials.
To proceed, grab your device, launch the Dokkan Battle app for Android or iOS and tap the screen to access the main screen of your account. If a screen with the latest news opens, press the Close button and choose the Menu option (visible near the Home button), then press Device Transfer/Backup and select the Facebook Link Backup option.
Now, press the Sign in to Facebook button and tap Continue to allow Dokkan Battle to access your Facebook account. If desired, select the Check the information you provide option to see what data Dokkan Battle can access.
If you have the Facebook app installed on your device and are logged into your account, choose the Continue as [name] option and press the OK button twice in succession, otherwise enter your account login information in the Mobile Number or Email Address and Password fields and press the Log In button.
By doing so, you have connected Dokkan Battle to your Facebook account and, at any time, you can access your game from another device and easily retrieve your game progress. To do this, start Dokkan Battle on the device on which you want to recover your account and press the Transfer Device button.
On the new screen that appears, choose the Transfer game data via Facebook option, press the Log in to Facebook button and press Continue as [name] if you are already logged in to Facebook on your new device. If not, enter your Facebook account login information in the Mobile number or emailaddress and Password fields and press the Sign in button.
As mentioned above, if you transfer your game data from an Android device to an iPhone (or vice versa), you will lose all the Dragon Stones. In that case, tap the OK button to proceed anyway and hit the OK button again to complete the recovery of your Dokkan Battle account via Facebook.
If everything went well, you will see the complete transfer message on the screen. Then press the OK button and tap the Tap item to start accessing the main screen of your account and pick up the game where you left off.
How to recover your Dokkan Battle account using the transfer code
Among the solutions you can consider to recover your Dokkan Battle account is the creation of the transfer code, a unique alphanumeric code that allows you to access your game from another device without losing your game data.
First, launch Dokken Battle on your device, go to the main screen of your account and tap Menu. On the new screen that appears, choose the Device/Backup Transfer option, tap Create Transfer Code and confirm your intention by tapping the OK button. Then choose the Copy option, to copy it, or Send email, to send it to your inbox.
You are now ready to recover your Dokken Battle account on another device. To do this, launch the game on your new smartphone or tablet, choose the Device Transfer option and press Enter Transfer Code on the new screen.
Next, enter your user ID and the transfer code you created earlier in the corresponding fields and press the OK button twice in a row - the completed transfer message will confirm that your account has been recovered.
How to recover lost Dokkan Battle accounts
Do you no longer have access to your Dokkan Battle account and, previously, you did not link the game to your Facebook account or create the transfer code? If so, the only solution available is to try to contact Bandai Namco, the game's manufacturer.
To do this, connect to the account recovery page of the Bandai Namco website and click on the Send Email button at the bottom of the page: this will open your email client, through which you can send your message.
Alternatively, go to your email inbox, click the button to create a new message and enter the address bncrssup_api@crais.channel.or.jp in the email recipient field, then enter the subject on line 7 and click the button to send the message. In this regard, my guide on how to send an email may be helpful.
Now all you have to do is wait for a reply email to let you know that your request has been dealt with and contains a link that you will need to access in two hours. Next, open the link in question and fill in the necessary form to request the recovery of your account by entering all the required information.
First, enter your user ID (the numeric code visible at the top right when you start Dokken Battle), your username (the username used in the game) and your user rank (the game level you have reached) in the appropriate fields and specify the date of your last access to Dokken Battle, using the drop-down menus visible next to Date of last access.
Next, indicate whether you have purchased Dragon Stones from the in-game store in the past by checking one of the available options between Yes and No, and specify any additional information and purchase transaction IDs in the Transaction ID, Purchase Information field. By providing this information, you increase your ability to verify your identity and recover your account.
Now, using the drop-down menus next to the Account Creation Date option, specify the account creation date, enter the character information in the Dokken Battle box, and indicate other information you remember that may be required to retrieve the game data, such as the device used during your last access to Dokken Battle and thetime zone you have set. If you do not remember any required information, enter the Unknown option.
Finally, indicate the reason for your request in the Reason you lost your account and click the Confirm button to request account recovery. If Bandai Namco staff can confirm your identity (you should wait 2 to 10 days), you will be sent a transfer code to recover your account, following the instructions I gave you in the previous paragraphs.
