This is just not what I needed! Your trusty iPhone has fallen out of your pocket, crashed to the ground and stopped working. Needless to remind you that you could have been more careful but, now, as they say, the omelette is done, so you must inevitably consider the possibility of buying a new smartphone or, if the damage is not excessive, to repair the damaged "applephone". Your biggest concern, however, remains that you have inevitably lost all the photos saved on the device.
Excuse me? Things are exactly like that and you would like to know how to recover photos from a broken iPhone? Don't worry, maybe I can give you a hand ... I say maybe, because the success of the operation depends primarily on the extent of damage, as well as the systems you adopted for storing photos and videos taken with the smartphone. In any case, it won't hurt to try, so I'd say let's get right to the heart of the matter.
Are you ready to try your hand at data recovery? Are you? Very well. Get comfortable, take some free time just for you and focus on reading and implementing the instructions that you find in the following lines. I don't promise anything, let's be clear, because the success of the operation depends neither on me nor on you but on the variables mentioned above. I wish you a good read and I cross my fingers for you!
How to recover photos from broken iPhone without backup
Do you want to recover photos from a broken iPhone of which you have not previously made a backup? Bad situation, but not without ways out. For example, if the malfunction of the device is due to the battery or if you previously chose to save the photos on iCloud, you can easily succeed. Read on to find out more.
Replacing the Battery
To recover photos from a broken iPhone that doesn't seem to want to turn on anymore, you could try to recover your shots by replacing the battery and then recovering the data on the device, even without having previously made a backup (all provided that the problem of the device is actually attributable to the battery).
If your smartphone is no longer under warranty and the idea of do-it-yourself does not scare you, you can try yourself to replace the battery currently in use with another, taking into account, however, that if you do not know where to put your hands or if you do the procedure in a careless way, you could irreparably damage your "applefonino".
That said, if you're interested, you can follow the instructions I've provided in my tutorial dedicated specifically to how to change the iPhone battery. I already anticipate that you'll need a whole set of ad hoc tools as well as, of course, a battery to be used to replace the old one.
The best alternative, as well as the most reliable, is however to entrust the device to Apple'sassistance, bringing it to Apple Store or sending it to the company, and have the battery in use replaced with a new one by competent personnel.
Contrary to what you might think, requesting an intervention for battery replacement is an operation that is not always charged. It essentially depends on the state of your phone. More precisely, if your iPhone has a defective battery and is still in the first year of warranty, you are entitled to a free repair.
During the second year of warranty or if the battery malfunction was caused by accidental damage, you have to pay 69 euros for iPhone X and later models and 49 euros in the case of iPhone 8 and earlier models. If you purchased the AppleCare+ package to extend the warranty of your iPhone, you can replace the battery for free even after the first year of warranty.
For all the necessary details about iPhone battery replacement through Apple and to book a replacement service, please refer to the appropriate web page on the website of the Cupertino company.
Once you have replaced the iPhone battery, to recover the photos on the device, try to turn on the smartphone as usual. If everything went well, your iPhone should be working normally again and you should be able to access the photos stored in the iOS Photos app (and anywhere else).
Once your iPhone is working properly again, I recommend, as a preventative measure, to transfer your photos to your computer, following the instructions I provided in my tutorial on how to transfer photos from iPhone to PC. In this way, you can rest assured that, should there be any further problems, you can always access your photos from your PC.
iCloud Photo Recovery
If your iPhone was synchronized with iCloud, Apple's cloud service, it could be easy to recover the pictures you want from your "apple phone", even without a full backup.
As I explained in detail in my guide on how to store photos on iCloud, on iPhones associated with iCloud, photos are automatically uploaded to Photo Stream (which keeps them for 30 days) and, optionally, you can activate the iCloud Photo Library that, instead, keeps them permanently (along with videos), but going to erode the storage space on iCloud Drive.
Either way, if your iPhone is broken, all you have to do to recover your photos is sign into your iCloud account from another device and download your photos from there. You can do this from the web, from another iOS device or from a computer (on which the above services have been enabled beforehand). Below you can find out how to do it in all three cases.
- Web - if you have activated the iCloud Photo Library, open the browser you usually use to browse the Internet, go to the iCloud home page and sign in to your account by filling out the required data in the appropriate fields on the screen. Once logged in, click on the Photos icon, locate the photos you are interested in, select their thumbnails (using the combination Ctrl+click on Windows or cmd+click on Mac) and download the original files by clicking on the icon with the cloud and the downward arrow at the top right corner of the page. Please note that this procedure does not apply to Photo Streaming.
- iPhone/iPad - pick up your device, unlock it, open the Photos app by tapping on the Photos icon (the one with the white background and multi-coloured flower) and you will have access to all your photos. To share them or save them to other apps, select the thumbnails of the ones you're interested in, tap on theshare icon (the one with the rectangle and arrow) and choose the app or action you want to perform from the menu that opens. Obviously, the device in use must have been previously associated with the same Apple ID configured on the broken iPhone.
- PC - after installing and configuring the iCloud application on Windows, open theFile Explorer by clicking on theFile Explorer icon (the one with the yellow folder) on the taskbar, go to the location C:UsersUsersuser_namePicturesiCloud Photos Download (instead of user_name you have to enter the name of your user account) and you can access your images. To save them to a different location, select them using Ctrl+click, use Ctrl+C to copy them and paste them to the location of your choice using Ctrl+V.
- Mac - launch the Photos application by selecting its icon (the one with the white background and the multicolored flower) located on the Dock bar and you will be able to view all your photos. Select the photos you want to download using the combination cmd+click and export them to the location of your choice by selecting File > Export > Export N photos from the top left of the menu bar. Clearly, the Mac in use must have been previously associated with the same Apple ID configured on the broken iPhone.
For more in-depth information about the practices I just mentioned, I invite you to refer to my guide focused specifically on how to download photos from iCloud.
How to recover photos from iPhone with broken display
Now I want to explain how to recover photos from a broken iPhone display. In this case, considering that the device is working but you can't use it properly or, anyway, you can't see what's on the display, you can rely on the use of iTunes on Windows or the Photos application on macOS, or even the use of third-party software designed specifically for data recovery: everything is explained below.
You can try to recover photos from an iPhone with a broken display using iTunes on Windows or the Photos application on macOS. In this case, the first thing you need to do is to connect your smartphone to one of the USB ports of your computer using the Lightning/Dock cable that came with the device.
Then, if you're using Windows, download and install iTunes on your PC following the instructions I provided in my guide on the subject, start the program and, if this is the first time you connect the iPhone to the computer, authorize communication between the two devices by pressing the appropriate buttons on the screen (and typing the unlock code on the iPhone).
Next, open the WindowsFile Explorer by clicking on its icon (the one with the yellow folder) located at the bottom left of the taskbar, select Computer/This PC from the left sidebar, right-click on theiPhone icon and select Import Pictures and Videos from the menu that appears.
In the window that opens, click the More Options item at the bottom left and adjust your preferences for importing photos, then select the Review, Organize and Group Import Items item and click the Import button. Then divide the photos you want to import to your PC into groups based on the date they were created and confirm your intentions by clicking the Import button.
If, however, you are using macOS, open the Photos application, clicking on its icon (the one with the white background and the multicolored flower) that you find on the Dock bar and, if this is the first time you do this operation, authorize the communication between Mac and smartphone by answering yes to the warnings that appear on the screen (and typing the unlock code on the iPhone).
In the Photos application window that now appears on the desktop, select the name of your iPhone from the left sidebar, under the Devices section, and select the preview of all the photos to be recovered using the combination cmd+click. Then choose the album where you want to save the photos, using the drop-down menu at the top, and click the Import all new photos button.
For more details about the above practices, you can refer to my guide focused specifically on how to move photos from iPhone to PC.
As an alternative to the practices described in the previous step, you can try to regain access to the photos on your broken iPhone using special third-party software designed for data recovery, as in the case of the excellent EaseUS MobiSaver Free: it is, in fact, a free program that allows you to recover deleted files and contacts from Apple-branded smartphones.
You can use it on both Windows and macOS, and it's also available in a paid version (it costs €64.95) that allows you to bypass some limitations imposed by the free version (e.g. the maximum number of contacts you can recover). Note that, in order to work, it requires the latest version of iTunes installed on your computer.
To download the program on Windows, visit this web page, click the Free Download button and the Download Now button. Once the download is complete, open the .exe file obtained and, in the window that appears on your desktop, click on the Yes button.
Next, click the OK and Next buttons, select the I accept the terms of the license agreement and click the Next button twice in a row. Then remove the check mark for the installation of any additional software, click the Next button again, and finally click the Install and Finish buttons.
If you are using macOS, go to this other web page and click the Free Download button. Once the download is complete, open the .dmg package and drag theEaseUS MobiSaver Free icon into your macOS Applications folder.
Next, right-click on the program's icon, select Open from the context menu and click the Open button in the window that appears on your desktop, so you can bypass Apple's restrictions on applications from non-certified developers (which should only be done on first startup).
Now that you see the program window on your screen, connect your iPhone to the computer using the Lightning/Dock cable that came with your smartphone and click the Scan button.
Once the scanning process is complete, tick the Photo box on the right side of the program window, click the Recover button at the bottom right and select the folder where you want to export the images.
If you're interested, the program is also able to recover data from iTunes backups of your device saved on your computer. To take advantage of this feature, go to the Recover from iTunes Backup section by clicking on the corresponding item on the left side of the EaseUS MobiSaver Free window, select the backup you're interested in and then the photos you want to recover. That's it!