After hearing so much about it from your friends and wanting to try a new game on your mobile, you read my article on how to download Clash Royale and installed the famous Supercell home title on your device. However, if you're here now and you're reading these lines it seems obvious to me that for one reason or another (for example because you recently changed your smartphone or logged out of your Google or Apple account), you can no longer access your Clash Royale account and would like to see if there is any way to fix it.
Am I wrong? No, that's it. Well, lucky for you then I can help you out. If you give me a few minutes of your precious free time I can in fact explain to you, by and large, how to recover Clash Royale accounts, both from Android and iOS. Assuming that Supercell has predicted the occurrence of such a situation and that you can do everything directly from the device with the game installed, the operations that must be carried out are not at all complicated, although at this time you may think otherwise. So you don't have to be a "geek" to do it, and you don't even have to waste a lot of time and energy.
There's nothing left for you to do but grab your device, get comfortable and follow the instructions below. You'll see, everything will work out for the best in the end and you'll finally be able to resume playing and recover all your progress exactly as you left it before the "misdeed". Happy reading and good luck!
Retrieve Clash Royale account on Android
Do you want to recover your Clash Royale account and own an Android device? Then what you need to do is make sure you have added the correct Google account to your device.
To be sure, go to the Android screen where all the apps are grouped together, press the Settings icon (the one with the gear wheel) on the General tab and tap Account.
Then put it on Google and make sure that the account shown is the one you have always used to play Clash Royal. If this is not the case, click on the email address indicated, then click on the [...] button in the top right hand corner and choose the appropriate entry to exit the account.
Then tap on your device again with the correct Google account by tapping on the Add Account item in the Account section above, selecting the Google icon and typing in your email address and associated password.
Note: Considering that there are different versions of Android in circulation and that smartphone manufacturers often apply customizations to the operating system and that I don't know exactly the brand, model and OS version you use, the directions I just gave you may be slightly different for your device. In other words, the menus to access and the steps to take are always the same but the items may differ slightly.
Once you've done all the above steps, all you need to do is start Clash Royale by tapping on the Clash Royale icon on the screen where all the applications are located, wait for the game to load and respond affirmatively to the message that appears asking if you want to use your account to play and recover all your progress.
If the alert does not appear, press on the gear icon at the top right of the screen, press on the red Disconnected button under the heading Access to Google Play in the window that opened and select your Play Games account from the menu that appears. If you don't see the startup in this way either, the account you have entered in your Android settings is obviously not the correct one.
If you can't log in to your Google account and you can't even retrieve your Clash Royale account because you forgot your email address or password, I suggest you read my article on how to retrieve your Google account and I've talked to you about it in great detail.
Retrieve Clash Royale account on iOS
If you're using an iOS device and want to find out how to recover your Clash Royale account, all you need to do is log into Game Center with the same Apple account you used when you started playing .
To do this, go to the iOS home screen, press on the Settings icon (the one with the gear wheel), scroll the screen until you find the Game Center item and press on it.
Now, if you're not logged in with any account, press the sign in button, type your Apple ID in the empty field, the password associated with it in the second field, and then step on the Sign in button at the top right.
If you're logged in to Game Center but with a different account than yours or the one you started playing with, click on the Use a different Apple ID for Game Center link below, select the Not First Name Last Name option in response to the prompt that appears on the screen and asks if you want to set up Game Center as the current user and then provide the details of the Apple account you want to use and click Sign In.
In either case, if the Apple ID you are trying to login to is also enabled for two-factor authentication or two-step verification, you will also need to consent to the operation and/or enter the code that will be provided separately, via SMS or as a warning on authorized devices.
Then, make sure that the toggle switch at the top of the Game Center settings screen at the top of the Game Center settings screen is set to ON (and if not, you enable it).
Once you've done the above steps, all you have to do is start Clash Royale by tapping on the Clash Royale icon on the home screen, wait a few moments for the game to load and answer in the affirmative when you are asked if you want to use your Game Center account to play and recover all your progress. If the warning does not appear, the account you have entered in your iOS settings is obviously not the correct one.
If you see an additional window that asks you to login to Game Center from the game as well, please enter your email address and associated password and wait a few moments for the steps I have just indicated.
If you can't access your Apple/Game Center account and you can't retrieve your Clash Royale account because you forgot your e-mail address or password, I suggest you read my tutorial on how to retrieve your Apple ID and I've provided you with all the information you need to deal with such a situation.
In case of further problems
Can it be that, having followed the instructions I gave you in the previous lines, you still haven't been able to recover your Clash Royale account? I'm sorry but... you don't have to give up yet! There is one more last attempt you can make to deal with the situation: get in touch directly with Supercell. You're asking me how? I'll tell you how.
For starters, regardless of whether you're using an Android or iOS device, go to the screen where all the applications are grouped together and press the icon to start the game. Create a new game account or log in to your currently logged in account (you only need it to get in touch with the developers, not to play the game!) then step on the gear button at the top right of the game's main screen and select the Help and Support item at the bottom of the new window that opens.
Now, step on the Lost Account item in the Help section, select the Lost Account question. How can I get it back? and press the No button at the bottom of the screen next to the question.
At this point, all you have to do is fill out the form that is proposed to you by typing in the space dedicated to the insertion of the text the reasons that are prompting you to contact Supercell (so the fact that you can not retrieve your Clash Royale account), the full username (or tag of the player, if possible) and possibly also the clan name of the lost account, the exact XP level always related to the lost account and the reason why the account would have been lost.
If you also remember other info, such as the cards you owned, the number of gems and the number of trophies, I suggest that you also include this information in your message in order to further facilitate the Supercell search process.
Then type your name (if required) in the Your Name field, your email address in the Email field (optional) and press the paper airplane button (on Android) or Send (on iOS) at the top right to forward your request to the developers.
Within a few days you will receive a reply from the Clash Royale team that will provide you with the necessary information to log back into your account if possible (depending on whether you have provided the required information correctly and any problems that may arise). For further details, please refer to the support page attached to the official Sueprcell website.