How to know TIM credit from another phone

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How to find the TIM credit from another phone

The procedure for know the TIM credit from another phone it's quick and easy. All you have to do is call the customer service of the famous cittàn telephone company, download the MyTIM app from the store of your device or, more simply, access the official TIM website via the browser installed on your smartphone. How to do? I'll explain it to you right away!


Number to obtain TIM credit from another telephone


Be your intention è get the TIM credit from another phone, also equipped with a SIM of the famous cittàn telephone company, you can call TIM customer service for free and press the combination of keys to speak with a real operator, to whom you can forward your request.

To proceed, take your smartphone, open the dialer (the app you use to make calls) and invokes the numeric keypad, then dial the number 119 and start the call by pressing on the icon handset. After listening to the welcome message, carefully follow the instructions of the voice guide and press the suggested combination of keys to contact a TIM operator.

At the time of writing this guide, the key combination to press is 2 (to access the section dedicated to assistance) e 3 (to speak with a TIM employee). At this point, all you have to do is provide the telephone number of which you want to know the residual credit and, if requested, also the name, last name and date of birth of the line holder.

App MyTIM


The app is also one of the solutions you can consider to find out the TIM credit from another phone MyTIM, available for Android and iOS devices. In this case, however, you must have access credentials (email address e Password) to log in to the TIM reserved area. Otherwise, you can start the registration procedure but you must have the TIM number to be registered at hand, to which an SMS will be sent to confirm the identity.


Having made this necessary premise, after downloading the MyTIM app from the store of your device, start it by tapping on its icon (the red lines on a blue background) on the home screen of your smartphone, enter the data associated with the TIM number of which you want to know the credit in the fields Email e Password and press pulsating Log in, to login.

Now, if more than one line is associated with the TIM account in use, tap on telephone number displayed at the top left and, on the screen Select line, do tap sul number of your interest: by doing so, you will be able to view the available credit on the MyTIM main screen, next to the item Remaining credit.

If you want to know in detail all the charges received and the telephone traffic, tap on the icon four squares located in the bottom menu and select the option Movements from the menu that appears. In the new screen that appears, in the section Credits and debits, you can view the latest top-ups made, consumption and any activation and renewal costs. By selecting, instead, the tab Traffic, you can see the data related to calls, SMS and Internet browsing.

TIM website


If you do not intend to download and install the MyTIM app on your phone, you can find out the residual credit of a TIM SIM also by connecting to the official website of the famous cittàn telephone company.


To proceed, take your smartphone, start the browser you usually use to surf the Internet (eg. Chrome your android or Safari on iOS) and connected to the official TIM website. Then press the ☰ button located at the top right, enter the access data associated with the TIM number of which you want to know the credit in the fields Username e Password e fai tap sul pulsating Log in, to access the MyTIM area.

In the new page opened, if the TIM account in use is also associated with a fixed line, click on the item MyTIM Mobile, at the top right, and, in the new screen that appears, make sure you have selected the telephone number of your interest through the appropriate drop-down menu located at the top.

Then locate the option Remaining credit, to find out the credit of the TIM number in question. By selecting, instead, the tab Cost check, you can view the list of charges received and the details of telephone traffic (calls, SMS and Internet browsing)

It will be useful to know that, in case of need, from the MyTIM area you can also recharge by pressing the button Recharge immediately. In this regard, my guide on how to recharge TIM may be useful.

How to know TIM credit from another operator

If you are wondering if it is possible know the TIM credit from another operator, you will be glad to know that the answer is yes. In fact, in addition to using the MyTIM app and checking the remaining credit by accessing the TIM website, you can also call the number 3399119119. In this case, however, the call is not free: the cost of the call varies according to your tariff plan.



To proceed and find out the residual credit of a TIM number from another operator, take your smartphone, open the dialer (the app you use to make calls), invoke the numeric keypad, dial the number 3399119119 and press the button to initiate the call (usually this is the icon of handset).

After listening to the welcome message, tap on asterisk button (*), type the TIM telephone number of which you want to know the credit and press on pound button (#). Once this is done, listen carefully to the telephone number pronounced by the recorded voice: if the number is correct, press 1 to confirm, otherwise press 2 to enter the correct number.

At this point, press again 1, to access the section relating to the remaining credit and stay online to find out the amount available. If you encounter problems in being able to check the remaining credit of the TIM number entered previously, press 2 to get assistance and speak with a TIM operator, to whom you can forward your request and find out the remaining credit of the number of your interest (in case of insufficient credit, my guide on how to top up TIM from another operator may be useful).

Having said that, you should know that the combination of keys to press to access the section to know the residual credit is subject to variations and that, for this reason, I advise you to carefully follow the instructions of the recorded voice, to avoid making mistakes.

How to know TIM credit from another phone


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