How Omio works

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How to use Omio from PC

Search and book a trip from the site of Omio it is extremely simple. The first step you need to take is to connect to the main page of the service and use the form you see in the center of the screen to find the best offers for trains, buses and flights.

Therefore, use the drop-down menus at the top of the form to specify if you are looking for a trip by one way or with roundtrip, number of passengers and select any fidelity cards you have. Next, use the fields Da e A to indicate the departure and destination locations of your trip, enter the departure and return dates in the adjacent fields and click on the button Search, in order to start looking for the best offers for your trip. If you are also looking for accommodation, leave the toggle on accommodations available on Booking.com, to also view a list of offers for hotels and other accommodations on Booking.com.



Alternatively, if you have not yet chosen the destination of your next trip, you can scroll through the Omio home page and let yourself be inspired by the suggestions provided by the service, which are also the most "popular" destinations for people who leave from your own city.

In any case, once you reach the page with the Omio search results, choose whether to display the offers related to trains, bus o flights using the appropriate icons located at the top and, if you wish, order these by going to the menu Sorted by (top left) and choosing one of the available criteria: fast and convenient (to highlight the trips that offer the best ratio between speed and price), convenience (to prioritize cheaper trips), duration (to prioritize shorter journeys) e departure (to arrange the trips according to the departure time).



Then, if you wish, click on the button Filter (top right) to filter offers based on the number of stops and changes, bands of departure, ai prices, To places of departure (e.g. airports or stations) and at airline, railway or bus companies of reference. The filters will take effect immediately.

To change, instead, the currency in which to display the prices and the language in which to use Omio press, respectively, on the symbol flag located at the top right.

Once you have set the filters and arranged the offers in the order you think best, locate the trip to book and click on it. Repeat, therefore, the same operation for the return trip (if you have chosen to book a return trip) and, on the page that opens, carefully check all the ticket options, i.e. the characteristics relating to refunds, changes, baggage transport, etc. Buttons for may also be present on the same screen change class / fare of the ticket and the seat preferences to occupy.

At this point, if the travel conditions suit you, click on the button Continue and fill out the form that is proposed to you with all your personal data: name, last name, email address, State of birth, country of residence, data from identification document etc.

If you want to save time and avoid entering your personal information for subsequent bookings, create a free account on the service by clicking on the button SUBSCRIBE. You can register using your account Facebook, your account Google or the classic combination of email e password (which also requires the insertion of name and surname).



Once you have entered your personal information and / or created your account on Omio, click on the button Confirm and proceed, choose whether to buy any cancellation covers of the ticket and choose a payment method from those available (eg. credit / debit card, PayPal o Apple Pay). After that, if you have a discount code, enter it in the appropriate field; if you want, insert a billing address for your order and click on the button to complete the transaction.

Mission accomplished! Within a few moments, you will receive your ticket in electronic format via email and you can travel directly using it (instead of the classic paper ticket). The ticket will also be automatically shown to you in the Omio app for smartphones and tablets, if you log in with your account in the latter.

Finally, I would like to point out that if you have created an account on Omio, you can manage it by clicking on you don't know located at the top right and selecting one of the items in the menu that opens: Passenger data, to enter your personal information (those with which the travel booking forms will be automatically filled in); Notifications, to activate or deactivate the receipt of emails with discount coupons, promotions, updates, surveys and travel tips from Omio and business partners; Bonus, to participate in the bonus program of Omio ed Logout, to log out of your account.

To view and manage your reservationsInstead, all you have to do is click on the appropriate item, which you can always find at the top right of the main page of the service.


How to use Omio from smartphones and tablets

With the'Omio app it is possible to search, compare and book trips in an extremely simple way directly from smartphones and tablets. Furthermore, once you have purchased your ticket, you can find it in electronic format within the app and use it without printing it on paper: an option that is not only convenient, but also ecological.


To be able to use the Omio app, you need to open the store of your device and download it from it. So if you have a smartphone or tablet Android, april il Play Store (the colored ▶ ︎ symbol you find on the home screen or in the drawer), search "Omio" in the latter and, to proceed with the installation of the app, first tap on the icon of the same present in the search results and then on the button Install. If you are reading this tutorial directly from Android, you can open the Play Store page dedicated to the application by tapping here.

If you have one iPhone or iPad, you can download the Omio application by opening theApp Store (the icon of the stylized letter "A" found on the home screen), by selecting the tab Search placed in the lower right and looking "Omio" in the search field that appears on the screen. Next, tap on the application icon in the search results, press the button Get and authorizes the download of the same using the Face ID, touch ID or by entering the Password of your Apple ID. If you are reading this tutorial directly from iOS, you can open the App Store page dedicated to the application by tapping here.

Once installation is complete, start the Omio, give it permission to send you notifications and proceed with the search for your trip, using the form you see in the center of the screen.

Then press on the item One way located at the top left and indicates if you are looking for a trip by one way or with roundtrip; then indicate the number of people for whom you intend to make the reservation, by clicking on the item 1 adjacent and, if you have one loyalty card, specify it by tapping on the appropriate icon (the card with the percentage symbol next to it, located at the top right).

Subsequently, indicate in the two fields with written on City, station or airport the departure and destination locations of your trip and use the fields with the icon program to indicate the return dates. Once this is done, click on the button Search and, within a few moments, you will be shown the search results.

Search results include trips to train, those in bus and those in plane: to view the results relating to the means of transport you are interested in, click on the relevant icons at the top.

Subsequently, you can sort the offers according to various criteria, by pressing on the menu Sorted by (top left) and choosing one of the options available from recommended (to view recommended offers), The cheapest (to view the cheapest offers), The fastest (to view shorter journeys), Departure time (to view trips by departure time) or Arrival (to view trips by arrival time).

Then, by pressing the icon with the adjustment bars (top right), you can apply filters and limit your search to specific offers only. Going into more detail, through the field You change you can limit the display of offers to trips that involve a certain number of changes; using the adjustment bars related to theclockwise you can indicate the time slots in which you intend to leave; via the adjustment bar prices you can set a cap for the prices of the offers to be displayed, while in the fields below you can filter the trips based on companies (e.g. airlines or railways) oi luoghi departure (e.g. airports or railway stations).

Once you have adjusted all the parameters of your interest, click on button ‌red, located at the bottom of the screen, to apply filters to the search.

At this point, you just have to identify the trip of your interest and select it by tapping on it. If you have chosen a trip including round trip, also select the return trip and read all the information that is shown on the screen: these are the conditions of the trip you have selected, with the rules relating to changes, refunds, baggage, etc. . Buttons may also be available on the same screen for change class / fare of the ticket and set the seat preferences to be occupied on the selected vehicle.

If you are willing to continue, then click on the button Continue and fill out the form that is proposed to you with all your personal data: name, last name, email address, State of birth, country of residence, data from identification document and so on.

Once you have filled out the form, click on the button Confirm and proceed and, in the screen that opens, choose whether to buy any cancellation covers of the ticket, add a billing address (optional) and, if you have a code discount, enter it in the appropriate field. Then choose a payment method from those available (eg. credit / debit card, PayPal o Apple Pay) and carry out the transaction by clicking on the appropriate button.

Once the operation is completed, you will receive your ticket in electronic format via email and you will also find it in the Omio app by clicking on the ticket located in the lower center: this way, you can use your ticket without having to print it.

In the same screen you will also find the details of the trips you have booked and, in the tab Oldest First, the history of your past travels. To view all the details and manage each trip, all you have to do is click on the item relating to the latter.

If you want to speed up your bookings and make the most of Omio's potential, I suggest you create an account within the app: this is a very simple operation (as well as completely free), thanks to which you can adjust all your preferences and, more importantly, speed up bookings by automatically filling in forms with your personal information and payment details.

To create an account in the Omio app, click on thelittle man located at the bottom right, then tap on the button Log in and choose whether to register through your account Facebook, your account Google or via email e password.

Once this is done, you can enter your personal data in the menu Passenger data, your credit card details in the menu Payment methods and Discount or loyalty cards in the menu of the same name.

Finally, I point out that, regardless of the registration of an Omio account, in the menu Settings you can also adjust your app notification preferences while in the menu Currency you can choose the currency in which to view the travel prices.

How to make money with Omio

Omio not only allows you to save on travel, but also to earn money through his bonus program. In fact, by inviting a person to Omio and making them subscribe to the service, on the first trip booked by the latter, 10 euro bonus - always to be spent on Omio - both to the person invited and to the person who invited them.

To take advantage of the Omio bonus program, connected to the Omio home page, log in to your account, click on you don't know (in alto a destra) and selects the voice Bonus give the menu check if you press.

On the next page, type yours cellphone number in the appropriate text field (choosing the right country code from the adjacent drop-down menu) and press the button Get code. Within a few seconds, you will receive a verification code via SMS: type it on the Omio website (in the field that has appeared on the screen in the meantime) and click on the button Confirm the code, to verify your mobile number.

At this point, you can send your Omio subscription links by e-mail, by typing the recipients' addresses in the field Enter email addresses e clicking on your button Send out the invitations or, alternatively, you can share yours invitation code by clicking on the appropriate button or using the icons of social networks, which are located at the bottom.

New users who subscribe to Omio will be able to take advantage of their invitation code by pasting it in the appropriate field on the screen Bonus (the one you are in now). Convenient, right?

For more information

If any step is not clear to you or, in any case, you want more information about Omio, I invite you to consult the service center of the service, which is accessible both from computer and from smartphone and tablet (from mobile you can also access it by pressing the icon of thelittle man, at the bottom right of the Omio app, and selecting the item Costumer Services from the screen that opens).

In the Omio help center you can find a convenient one search bar in which to type your questions related to the operation of the service or, alternatively, you can select the various assistance pages, which are divided according to the means of transport: Train, Bus e Plane.

If, on the other hand, you need direct assistance from an operator, you can take advantage of the live chat service offered by Omio by connecting to the help center page, by pressing the button Chat located at the bottom right, by filling out the form that is proposed to you with ‌Name, email address, language, telephone number e message to send and clicking on the button Start chat.

If the chat service is not available, you can send a message to Omio support by clicking on the button Contact us (or by visiting this page directly) and filling out the form that is proposed to you with all the requested information and a description of the problem or doubt to be resolved. Attach, if you deem it appropriate, a file that can testify to the problem you encountered and press the button Send, to send your request. Omio operators will answer you as soon as possible.

Alternatively, you can also contact Omio's in your languagen support by phone, by calling them 06 9480 4274. The service is available on weekdays from 09:00 to 22:00 and on holidays from 10:00 to 20:00.

Article written in collaboration with Omio.

How Omio works


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