Aruba fiber: what it is and how it works

Aruba Fiber technology

Before analyzing more closely the offer of the Fibra in Aruba, it seems right to me to say a few words on the technology underlying it.

Well, that of Aruba is an offer designed to guarantee maximum performance and - which is not insignificant in this period - Respect the enviroment.

Unlike other providers that use mixed copper networks (a material that requires a high rate of pollution to be treated and disposed of), Aruba only offers offers FTTH (i.e. Fiber to the Home) which provide that all the network infrastructure, from the control unit to the user's home, is in optical fiber.

In some cases we speak of FTTB (Fiber to the Building): in this case the fiber optic infrastructure arrives from the control unit to the building where the user resides (or an adjacent common area) and the connection in the houses is made via cables already positioned by the owner / condominium. Such cables can be fiber optic or in some cases copper (but you will understand that this is a modest use of this material compared to that made in many other cases).

Other technologies with far lower performance, such as the FTTC (Fiber to the Cabinet) provide that the connection is in optical fiber only from the control unit to the street cabinet; then the rest of the connection in the users' homes is done with the classic copper cables (those used also for the old connections ADSL).

In practical terms, the use of an FTTH network allows for a connection speed of up to 1Gbps in download e 300Mbps in upload (and in the future the performance will still improve) with a high stability it's a low latency. This means that it is possible to enjoy streaming video and music in very high quality without blocks or grains, that it is possible to carry out online gaming activities without annoying lag or interruptions and that indispensable activities today such as video conferencing, telework e remote training they can be carried out smoothly, while maintaining high video and audio quality at all times.

Aruba Fiber is based on the network of Open Fiber, the wholesale only company that is building the ultra-broadband fiber optic network in the city by exploiting, where possible, existing infrastructures, or by building new ones with low environmental impact excavation techniques.

Open Fiber, and consequently Aruba, is present in all the main in your languagen cities but also in the so-called white areas, that is, those areas of the country in which operators do not normally invest and do not build infrastructures as they are considered not very profitable. To find out more, I invite you to consult the official Aruba website and my article on Open Fiber.

Aruba Fiber Offer

Having made the necessary premises mentioned above, we can go to the point. The current Aruba Fiber offer is divided into two floors: one for private and the other addressed, instead, to companies. Here are all the details.


The offer Aruba fiber for individuals guarantees the highest quality movies, TV series and gaming for the whole family at the price of 26,47 euro / month. It includes a connection fino a 1Gbps in download (with guaranteed minimum bandwidth of 40Mbps) e fino a 300Mbps in upload (with guaranteed minimum bandwidth of 20Mbps). The cost of activation (which is 240 euros, spread over 24 months) is already included in the total monthly cost of the service. In the white areas, however, there is an increase in the latter, not dependent on Aruba, which rises to 360 euros, again spread over 24 months. The plan also includes the24h assistance. As already mentioned, the contextual activation of a telephone line is not necessary. More info here.

The Wi-Fi router is optional: it is possible to choose whether to rent it by paying an additional monthly fee at the cost of the offer (in this case it is provided directly by Aruba and it is the latter that takes care of the configuration and any repairs or replacements of the device), or use its own compatible device . In the latter case, make sure you have a router compatible with FTTH technology, with support for the VLAN protocol and Gigabit / s ports. If you use your own router, Aruba provides the configuration parameters necessary to use the service, but the configuration of the device is up to the user, as well as the resolution of any router faults. As of this writing, the router provided by Aruba is the FRITZBox! 7530, which costs 2,20 euros / month more on the monthly fee for the service. More info here.

As for the withdrawal, it is possible to withdraw from the Aruba Fiber contract at any time with a 30 days notice. The cost of withdrawal is 16,47 €, to which the remaining installments of the activation (if you withdraw in the first 24 months). In case of rental router, Aruba reserves the right to collect the device, at its expense, within 30 days. After the deadline indicated, the user acquires ownership of the router free of charge.

If you choose to withdraw within 14 days from the date of completion of the contract, it is also possible to exercise the right to rethink and obtain full reimbursement of the costs incurred. If you exercise this withdrawal after having requested the activation of the service, you must return the activation costs in full and the monthly fee in proportion to the days of use of the service. More info here.


For the business market, Aruba offers two versions of its Fiber plan: Aruba fiber, that for 21,70 euros + VAT per month offers all the features of the plan for individuals seen above, e Fibra Aruba Extra that for 24,50 euros + VAT per month adds to the latter two very interesting advantages, namely thepriority assistance and 24h chat e discounts up to 80% on Aruba products.

More specifically, it is possible to obtain the80% discount on the PEC Aruba, 60% discount on Aruba hosting, 50% discount on Aruba e-invoicing, 20% discount on the Aruba digital signature it's a credit voucher of 25 euros for cloud services. It should be emphasized that these discounts are valid only for the first purchases or the first activations and must be used within 24 months from the activation of the line. More info here.

THEactivation (which amounts to 192 euros + VAT, spread over 24 months, or, in the white areas, 288,08 euros + VAT, always spread over 24 months) is included in the total monthly cost of the service. The modem can always be rented, in this case a 1,80 euros + VAT per month.

Aruba Extra Fiber can also be activated by private customers, if interested in priority assistance and the package of discounts on other Aruba services.

The contractual duration of Fiber Aruba's business plans is 24 months, but through the Assistance it is possible to request the subscription of a dedicated commercial offer lasting 12 months. Payment of the total monthly cost of the service can be made by credit card (automatic installment withdrawal and notification via email included) and PayPal.

It's possible withdraw at any time with a 30 days notice, at the cost of 16,50 euros + VAT. To these, if you withdraw in the first 24 months, the residual installments of the activation to pay. More info here.

Aruba Fiber Coverage

You can check coverage of the Aruba Fiber in a very simple way. All you have to do is connect to this web page and fill out the form that is proposed to you, indicating Common, Address e Street number of the room where you intend to activate the line. For a correct compilation, help yourself with the automatic suggestions that appear as you type.

Once this is done, click on the button Verifica and you will see the result of the test with, if necessary, the list of offers that you can subscribe.

In case of non-coverage, you can fill out a form and leave your references, so that Aruba can notify you when your address will be reached by the service.

How to activate Aruba Fiber

Activate an offer for Aruba Fiber it's really a no-brainer. You just have to have a few minutes of free time and a valid identity document, to be sent to the company to carry out all the necessary checks.

After choosing the offer for individuals or companies on the Aruba Fiber website, click on the button Check and activate, run the verification of coverage as explained in the previous chapter of the tutorial and, after selecting the plan that best suits you, click on the button Continue.

On the page that opens, choose whether rent the router with Aruba or use your router, go ahead by clicking on the button Continue and log in with yours Aruba account. If you don't have one, click the button Subscribe and fill out the form you see on the screen to fix it quickly.

At this point, confirm the data and follow the on-screen prompts to fix one phone call with Aruba. Once the payment of the order has been registered and your identity document entered, you will receive a call from Aruba (within approximately 7 working days, 20 days in the white areas) to arrange the appointment with the technician and activate the your line. Easier than that ?!

For more information

If you need more information on Aruba Fiber, I invite you to consult the Support section of the official website, where you can find in-depth articles relating to Purchase, activation and withdrawal‌, Router, Facilities and much more.

Equally useful are the Frequently Asked Questions present in the appropriate section of the Aruba Fiber website, which will allow you to unravel any doubts related to offer for individuals, offer for companies, tech at the base of the Aruba Fiber, activation e Wi-Fi router.

Finally, I would like to point out that you can receive support in purchasing your offer by telephone, by contacting the number 0575 0505.

Article created in collaboration with Aruba.

Aruba fiber: what it is and how it works

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